Ohria Ayurveda endeavours to serve its client to offer the best experience. We return and refund with ease.
- The goods once delivered can be returned within 4 days from the delivery date.
- All returned items must be accompanied by an original bill, receipt, product return number (provided by our customer care)
- Goods to be returned must be in sealed, unopened condition, due to hygiene purpose products with seal broken will not be accepted for return
- Ohria Ayurveda is not responsible for damage of goods after delivery. All claims for shortage or damage during delivery must be reported to customer service on the delivery date.
- To lodge your return you may conatact our customer care at +91-9899901999 or email at firstname.lastname@example.org
- Refund process will be initiated after a check by Ohria of Ayurveda of the returned goods/products to ensure that clauses of return policy are adhered.
- Refund shall be subjected to deduction of the shipping cost as the shipping charge is non-refundable.
- Refund will be processed and completed within 15 working days, from the date of acceptance of return/refund.
- In case of refund for Cash on Delivery order it can be processed through bank transfer as per bank details provided by client or can be credited to the customer’s Ohria account.
- Order cancellation can be accepted if the cancellation is made before dispatch of goods, cancellation refund will be processed within 15 working days. The company will charge 2.5% gateway charge and refund the balance amount to the card holder.